Holy Land with Avi
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Accessibility Statement

Last updated: 15 October 2026

Holy Land with Avi wants everyone to be able to enjoy the Holy Land, and to use this website, including people with disabilities. This statement explains how accessible our website and our tours are, and how to tell us if something doesn't work for you.

The website

We aim for this website to meet the Israeli accessibility standard IS 5568 at level AA, the standard set by the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013. IS 5568 is based on the international Web Content Accessibility Guidelines (WCAG), and we build the website to WCAG 2.1 at level AA.

What we've done:

  • The website is designed to be used with a keyboard alone, and shows a clear outline around whatever has keyboard focus.
  • Pages use headings, landmarks and labelled form fields, so screen readers can navigate them.
  • Images have text alternatives.
  • Text colours are chosen for sufficient contrast with their background.
  • The video at the top of the home page has no sound. A button pauses and restarts it, and it doesn't play on its own if your device is set to reduce motion.
  • The website adapts to phones, tablets and computers.
  • The website is available in English and in Hebrew, and the Hebrew version reads right to left.

How we checked: on 15 October 2026 we tested the home page, a tour page and a policy page with an automated accessibility checker (axe-core, against WCAG 2.1 level AA). It found no errors. Automated checks can't measure the contrast of text over photos and video, so text placed over them sits on a darkened layer to keep it readable. The website is designed for current versions of Chrome, Safari, Edge and Firefox.

Known limitations:

  • Payment takes place on a page run by Stripe, our payment provider, which is responsible for that page's accessibility. If you have any difficulty paying, contact us and we'll help you book another way.
  • Links to WhatsApp, Google Maps and Google reviews open services run by others, whose accessibility is their responsibility.
  • The website hasn't yet had a full manual audit by an accessibility expert. If you find anything that doesn't work for you, please tell us and we'll fix it.

Our tours

Touring in Israel often means ancient streets, stairs, slopes and uneven ground, and some sites are only partly accessible. Every tour is private, so we can often adapt the route, the pace and the stops to your needs.

  • Ask before you book. Tell us about any accessibility need, such as using a wheelchair or walker, limited walking, a visual or hearing impairment, or the need for a slower pace or simpler explanations. We'll tell you honestly what is possible on each tour, and suggest alternatives where we can.
  • Plan ahead. Some arrangements, such as a suitable vehicle or a route adapted for a wheelchair, need advance notice. Please contact us as early as you can, ideally at least a week before your tour.
  • Guide dogs are welcome on all our tours and transfers.

Accessibility contact

If you have any difficulty using this website, need information in another format, or want to ask about the accessibility of a tour, contact Avi, our accessibility contact:

We reply as soon as we can.